Privacy Policy

At Izzieye, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website. By using izzieye.com, you agree to the terms of this policy.

1. Information We Collect

We collect personal information that you provide to us when you interact with our website. This may include:

• Personal Identifiable Information (PII):
  Your name, email address, shipping address, billing address, and phone number.

• Prescription Information:
  Details about your contact lens prescription, including your eye doctor’s contact information.

• Payment Information:
  Credit card or payment details that are processed securely through our payment providers.

• Usage Data:
  We may collect data about how you use our website, including IP address, browser type, device information, and browsing behavior.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders:
  To fulfill and manage your orders, including prescription verification and shipping.

• To Improve Our Website:
  To personalize your experience and improve the functionality and performance of our website.

• Customer Service:
  To respond to your inquiries, provide customer support, and send order updates or promotional materials (if you opt-in to receive them).

• Legal Compliance:
  To comply with legal obligations, prevent fraud, and protect our legal rights.

3. How We Protect Your Information

We implement a variety of security measures to ensure that your personal data is protected. This includes the use of Secure Socket Layer (SSL) technology, encryption of sensitive information, and storing data in secure servers.

While we take these precautions, please understand that no method of data transmission over the internet is completely secure. We cannot guarantee 100% security, but we are committed to doing our best to protect your personal information.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers to help us operate our business, including:

• Payment Processors:
  To process your payments securely.

• Shipping and Delivery Services:
  To deliver your order to the correct address.

• Prescription Verification Providers:
  To verify your contact lens prescription.

These third parties are obligated to protect your personal information and may not use it for any other purpose.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage data and improve your experience on our website. Cookies are small files stored on your device that help us understand how you interact with our site. You can manage or disable cookies in your browser settings, but some parts of our website may not function properly if cookies are disabled.

6. Your Rights and Choices

You have the right to:

• Access and Update Your Information:
  You can review, update, or delete your personal information by logging into your account or contacting us directly.

• Opt-Out of Marketing Communications:
  If you no longer wish to receive marketing emails or notifications, you can unsubscribe at any time by following the instructions at the bottom of our emails.

• Request Data Deletion:
  You may request the deletion of your personal data. Please note that some information may need to be retained for legal or operational purposes.

7. AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the "Last Revised" date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Izzieye Customer Support
Email: clientservice@izzieye.com