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1. What is Izzieye?
Izzieye is an independent online store specializing in high-quality, stylish, and comfortable colored contact lenses (circle lenses). We offer a wide range of designs to enhance your natural beauty and help you express your unique style.
2. Are your contact lenses safe to use?
Yes, all our contact lenses are FDA-approved or CE-certified, ensuring they meet strict safety and quality standards. We prioritize your eye health and only source products from reputable manufacturers.
3. Do you offer prescription lenses?
Yes, we offer both prescription and plano (non-prescription) lenses. During checkout, you can select your preferred option and provide your prescription details if needed.
4. How do I choose the right lens size?
Our product pages include detailed information about the diameter, base curve, and water content of each lens. If you're unsure, consult your eye care professional for guidance.
5. How long does shipping take?
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, and delivery takes 7-14 business days for international orders. Expedited shipping options are also available.
Please note:We currently do not ship to Guam, Puerto Rico, Hawaii, Alaska, the U.S. Virgin Islands, Northern Mariana Islands, or Saipan.
6. What is your return policy?
We accept returns within 14 days of purchase, provided the product is unopened and in its original packaging. Please refer to our Returns & Exchanges page for more details.
7. Can I wear these lenses if I have sensitive eyes?
Yes, we offer lenses with high water content and breathable materials suitable for sensitive eyes. However, we recommend consulting your eye doctor before use.
8. How do I care for my contact lenses?
Always follow the care instructions provided with your lenses. Use a proper contact lens solution, avoid wearing them longer than recommended, and never share your lenses with others.
9. Do you ship internationally?
Yes, we ship worldwide! Check our Shipping Information page for details on rates and delivery times.
10. How can I contact customer support?
You can reach us via email at clientservice@izzieye.com or through our Contact Us page. Our team is available to assist you with any questions or concerns.
6. What is your return policy?
We accept returns within 14 days of purchase, provided the product is unopened and in its original packaging. Please refer to our Returns & Exchanges page for more details.
7. Can I wear these lenses if I have sensitive eyes?
Yes, we offer lenses with high water content and breathable materials suitable for sensitive eyes. However, we recommend consulting your eye doctor before use.
8. How do I care for my contact lenses?
Always follow the care instructions provided with your lenses. Use a proper contact lens solution, avoid wearing them longer than recommended, and never share your lenses with others.
9. Do you ship internationally?
Yes, we ship worldwide! Check our Shipping Information page for details on rates and delivery times.
10. How can I contact customer support?
You can reach us via email at clientservice@izzieye.com or through our Contact Us page. Our team is available to assist you with any questions or concerns.